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Agent and client can initiate screen sharing request via button “share your screen”. The screen sharing is two-way screen sharing application. The use of the feature is a little complex. The screen sharing feature is the part of their live chat tool. Zoho is a multinational company offering website visitor tracking tool named as SalesIQ. However, you need a or Teamviewer active account and it’s cost is as following – There is no additional cost for integration.
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In TeamViewer, you will get full control over the client screen. Permission: – Only view permission is allowed in.Two way Screen sharing: – No, only client can share their screen with an agent.Third party integration or in built feature: – You can choose amongst 1) & 2) TeamViewer third party tools.The agent will have full control over the client screen. In their second screen sharing application TeamViewer, the visitor needs to provide customer ID and password to the agent to take access of his screen. Both the agent and client need to download software (/TeamViewer) and run as administrator. An agent has to initiate screen sharing request with the button “Access Desktop” and the client will have to click on the allow button to accept the invitation. How to use screen sharing with LiveChat Inc? To use screen sharing with LiveChatInc, you need an active account with either of these services. and Teamviewer are dedicated services for sharing screen. Their screen sharing feature is offered through third party services like and TeamViewer. Live chat Inc is a US-based live chat software provider.
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